- She came to the desk for help
- She wanted to know how to find books in our library
- I showed her how to look up one call number and she found the second one on her own
- It is confusing to find books in the library!
This seems like genuine confusion, not laziness or unwillingness to learn the system. I think most of our students come up against this wall - getting to the right section but not being able to decode what the call number range on the side of the shelves actually means. At the moment I'm picturing simple directions mounted on the side of all the shelves with further instructions on how to locate the books. I'll toy with this during the summer.
Either that, or closed stacks... :)
